Human resource needs and employee work productivity among support staff of Makerere University

Abstract

The study focused on human resource needs and employee work productivity among the support staff of Makerere University. The purpose of the study was to examine the relationship between the provision of human resource needs and employee work productivity among the support staff of Makerere University. The objectives that guided the study were: to establish the relationship between the need to provide workplace relations and work productivity of the support staff of Makerere University; to find out the relationship between employee need for development and work productivity among the support staff of Makerere University, and to find out the relationship between need to provide job communication and work productivity among the support staff of Makerere University. Primary data was collected from the support staff by use of questionnaires and interviews from the administrators. The sample included 159 potential respondents. Data was collected and entered in the computer and analysed using SPSS Programme. The hypotheses were verified using the Pearson product moment correlation coefficient to determine whether there were correlations that existed between the variables. There was a significant relationship between need to provide workplace relations and employee work productivity among the support staff of Makerere University. There was also a relationship between employee need for development and work productivity among the support staff of Makerere University. There was a relationship between need to provide job communication and employee work productivity of the support staff in Makerere University. The researcher therefore recommended that managers should strengthen employee relations by allowing the support staff to join and be active in clubs and groups, be able to talk to others, visit other departments and faculties to share knowledge and experience in doing work better. After appraisal, managers should bring back the results to let them know their future level of effort, activities, results and task direction. Finally the researcher recommended that managers should continue using supervisors to pass information to the support staff. The supervisors are more nearer to the support staff and this will help reduce the inadequacies that may exist while communicating.