East African School of Library and Information Science (EASLIS) Collection

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    Assessment of the stores records management at Kawolo Hospital
    (Makerere University, 2024) Naibinga, Lukia
    The aim of the study was to assess the store records management at Kawolo Hospital. The specific objectives were to establish the type of stores records created and maintained at Kawolo Hospital, examine the stores records management practices at Kawolo Hospital, establish the challenges associated with stores records management at Kawolo Hospital, and propose strategies to improve the stores records management at Kawolo Hospital. The study applied both quantitative and qualitative methods of data collection. Data was collected from 26 respondents, including records staff, stores managers, nurses, and medical staff. It was found that stores’ ledger cards were the most managed types of records, followed by weekly summary sheets, goods received sheets, weekly stock returns, issue and receipt vouchers, material transfer notes, and lastly bin cards. The various stores records management practices at Kawolo Hospital included records creation, records processing/documentation, records storage and maintenance, records access and retrieval, records retention and disposition, and appropriate use of technology to manage records. The major challenges associated with records management at Kawolo Hospital included unskilled personnel, rejection of some of the electronic information systems, computer breakdowns, lack of staff sensitization, and technological obsolescence, among others, as detailed in objective four in chapter four of the study. It is recommended that to improve the stores record management at Kawolo Hospital, more funds should be allocated to the records department; more trained records staff should be employed; records storage and retrieval systems should be automated; and a records management program should be developed to improve the records filing system. Further, the study recommended that policies, strategies, and decisions to positively support and guide the proper implementation and usage of a digital records management system should be prioritized.
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    Indigenous knowledge utilisation strategies for HIV prevention in Uganda: A study of secondary school adolescents in Kampala District
    (Makerere University, 2019-01-15) Nina, Olivia
    HIV/AIDS remains a global threat especially amongst young people in the Developing world. Several preventive options have been fronted, most especially informed by biomedical facts, but HIV prevalence still remains high. In circumstances of ethnic diversity, the use of Indigenous Knowledge (IK) generated in one’s cultural context is one of the avenues being exploited by Uganda’s Ministry of Education and Sports (MoES) to guide adolescents in secondary schools on healthy information choices on HIV prevention. However, there was insufficient information on the implementation of this approach, especially IK content, how it is sought and used in the school setting. This study assessed use of IK in HIV prevention, among adolescents in ten secondary schools in Kampala District. Wilson’s model of Information Behavior and Social Network Analysis framework formed the conceptual anchors for the study. The objectives were; examining IK utilization in the existing HIV/AIDS school initiatives, identifying and documenting IK content used by adolescents for HIV prevention, analyzing adolescents’ information seeking and to propose a model for enhancing IK use in secondary schools in Uganda. Concurrent mixed methods research design was adopted with a study population of 578 respondents. Over all 399 survey respondents participated with 46.6% males and 53.4% females, while a total of 179 key informants engaged in 39 key informant interviews and 20 adolescent single sex focus group interviews. Quantitative data was analyzed using descriptive statistics and the chi square statistic test. Content and thematic analysis was used to analyze qualitative data. The study found out that IK is minimally used for HIV prevention in the schools, yet adolescents had high IK content awareness. Gender and school category were significantly associated with IK use at P-values<0.05. Some of the IK content identified promotes safer sexual practices, while some information was gendered and misleading on HIV prevention. At family level, mothers were most popular information source (48%) while at school, senior men teachers (65%) were identified. Multimedia was preferred by the adolescents for communication of IK including; print (78%), Electronic (74%) and IK media (68%). The study concluded that the cultural approach has not yet been fully operationalized for HIV prevention in the schools. The study recommends that a national IK school health policy be developed by the MoES to guide IK use and make it acceptable in the school setting. The level of interaction, synergies between IK sources and adolescents in the schools be strengthened and both misleading and useful indigenous information documented in this study is integrated in HIV/AIDS school information.
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    Evaluation of information systems and services in Mengo Hospital, Uganda
    (Makerere University, 2025-06-16) Kwetiza, Francis
    The rapid advancement of health information technologies has significantly transformed healthcare operations globally. This study evaluates the adoption and utilization of Health Information Systems (HIS) at Mengo Hospital, Uganda, to assess their effectiveness in improving healthcare delivery. A mixed-methods approach was adopted, integrating both quantitative and qualitative research methods. Data collection involved structured questionnaires administered to 67 system users, semi-structured interviews with 10 IT staff, and document reviews. The findings reveal that Mengo Hospital has integrated various information systems, including the Outpatient Service System, Laboratory Management System (LMS), Clinic Master, and Counselling Information System. These systems support patient records, appointment scheduling, laboratory procedures, and billing. However, some departments, such as pharmacy and radiology, have underutilized systems, indicating gaps in integration and user adoption. The study found that HIS adoption was moderate, with 54% of respondents actively using the systems, though usability challenges persist. Qualitative findings highlighted the need for system updates and user-friendly interfaces. Staff training on HIS utilization was also found to be inadequate, contributing to underutilization, especially among non-technical personnel. The study recommended comprehensive staff training programs, system integration across departments, and policy reforms to enhance system maintenance, periodic updates, and patient data security. These improvements will optimize HIS adoption, leading to better healthcare outcomes and overall system sustainability.
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    Assessment of Library and Information Services at Uganda National Roads Authority
    (Makerere University, 2025) Kamusiime, Nicholas
    The study assessed the Library and Information Services Provision at the UNRA Library with the aim of identifying the services provide challenges faced so as to improve Library and Information Services provision at the Library. The objectives of the study were to: 1) establish the range of information resources available in the UNRA Library, 2) identify library and information services provided by the UNRA Library, 3) establish challenges hindering UNRA library in delivering library and information services and 4) suggest strategies for improving Library and Information services by the UNRA Library. The study emphasized the importance of efficient library service provision for improving organizational performance. The study used a case study research design to maintain focus on identifying viable strategies for improving UNRA library services. The study adopted interviews, questionnaires, observation and document review methods to collect data from 45 participants. Participants were chosen from UNRA headquarters through random and purposive sampling. The findings of the study revealed that the UNRA Library has a range of information resources and users were found to occasionally utilize the resources offered by the UNRA library, such as standards and specifications, books and reports, policy papers, journals and periodicals, government publications and online databases, for various tasks. The key Library and Information services included orientation services, circulation services, current awareness services, indexing and knowledge management services, reference and research assistance services, selective dissemination of information, document delivery and interlibrary loans. The major challenges identified included limited resources, insufficient e-resources, limited specialized content on UNRA operations and lack of awareness among UNRA staff as well as lack of library management policy. The study concludes that while the UNRA Library provides basic services, significant gaps remain in specialized services, resource currency, accessibility and awareness. The lack of prioritization for services for persons with disabilities is a critical oversight. Addressing these shortcomings is essential for enhancing the library’s role in supporting UNRA's mission and goals. It is recommended that UNRA Library should address budget constraints to ensure regular updating and acquisition of current resources, prioritize services for persons with disabilities by ensuring the physical infrastructure is fully accessible, including ramps and elevators and invest in retooling staff with training in key subject areas relevant to UNRA, such as road construction, promoting awareness of the Library services to the staff is also critical.
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