dc.description.abstract | This study sought to find out the effects of organization change management processes on
employee performance in World Vision Uganda because in 2012, as a result of reduced funding
from donors World Vision Uganda realigned its strategies and operations to address the challenges
the organization faced in its operating context. Focus was laid on establishing how organization
change processes, interpersonal relationships, and ownership of organization change processes
influence performance of employees. The respondents targeted for the study were 107 out of 111
who constituted of both supervisory and non-supervisory employees within World Vision Uganda.
A number of research instruments were used in the process of data collection. They included
structured interviews, in-depth interviews and review of existing literature. The data collected was
analysed both quantitatively and qualitatively.
The researcher analysed the quantitative data using frequencies and correlations. The study
findings revealed that organisation change processes, interpersonal relationships, and ownership
of organisation change processes have a significant relationship with staff performance in World
Vision Uganda during times when the organisation is faced with changes. This implies that
improvements in management of organisation change processes, interpersonal relationships, and
ownership of organisation change processes by staff shall be associated with improvements in staff
performance in World Vision Uganda.
The study recommended that CEOs, Directors and managers of organization change processes pay
adequate attention to underlying factors such as emotions and fears of employees, not ignoring
perceptions and views of the minority staff, and invest enough resources in improving relationships
among employees and building teams. The study recommends further research on organizational change management processes on employee performance while comparing non-profit making organizations and profit making
organizations. | en_US |