Survivor syndrome, occupational stress, psychological contract and organizational citizenship behavior (OCB) among employees in Non-Governmental Organizations: a study of integrated community based intiatives (ICoBI), Kabwohe Clinical Research Centre (KCRC) and Bushenyi Medical Centre (BMC)

Abstract

The main purpose of the study was to examine organizational citizenship behavior of the remaining employees in three sister organizations namely ICOBI, KCRC and BMC in relation to their survivor syndrome, occupational stress and psychological contract. The study was prompted by the decline in staff morale with the former having undergone massive restructuring. It was done by developing a conceptual framework that relates survivor syndrome, occupational stress, psychological contract and OCB. The specific objectives were to examine the relationship between survivor syndrome, occupational stress, and psychological contract against the remaining staff behaviors in their respective organizations.

A correlation survey design was adopted using majority of staff within the three sister organizations. The research tool was a self administered structured questionnaire divided into two sets while the sample size was selected using a convenience simple random sampling with adequate representation.

Using a sample of 82 respondents including supervisors and department heads, the study showed that positive relationships existed between survivor syndrome, occupational stress, psychological contract and organizational citizenship behavior. However, it did not show direct independent correlation between survivor syndrome and OCB and occupational stress and OCB variables in the organizations.

The report concludes by giving recommendations for enhancing organization citizenship behavior and psychological contract as they do away with employees work related stress and sickness within these sister organizations.