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Examining the Causes of Loan Default in Microfinance Institutions: A Case of Pride Microfinance Ltd (MDI)
(Makerere University, 2019-11-14)The purpose of this study was to explore the causes of loan default in microfinance institutions with objectives of examining microfinance institutions specific factors causing customers to default, exploring the customer ... -
Evaluating Risk Management Practices in Commercial Banks: A Case of Centenary Bank Uganda Limited
(Makerere University, 2019-10-29)The purpose of the study was to evaluate risk management practices in Centenary Bank Uganda Limited with specific objectives to establish the trend of risk management practices, to analyse the challenges Centenary Bank ... -
Effectiveness of Working Capital Management by Micro enterprises of Tororo Central Market
(Makerere University, 2019-11-11)The study aimed at finding out the effectiveness of working capital management by the micro enterprises of Tororo Central Market. The objectives that guided the study were; to find out the effectiveness of cash management, ... -
Evaluating new Product Development Process in the Banking Industry: A Case Study of Bank of Africa
(Makerere University, 2019-11)New product development is one of the main factors in achieving and maintaining relevance in the financial industry. The life cycle of products is very short in contemporary financial business environment and it is getting ... -
An Analysis on the Financial Performance of Tropical Bank Uganda Limited
(Makerere University, 2019-11)The purpose of this study was to analyze the financial performance of Tropical Bank Limited, identify the causes of poor financial performance and find out possible solutions that can improve on the performance of the bank. ... -
Effectiveness of the Internal Control System in Public Sector Organisations in Uganda: A Case Study of National Agricultural Advisory Services (NAADS)
(Makerere University, 2019-11-07)The public sector is highly criticized for its inflexibility in performing its day to day activities with long chains of decision making and high level of weaknesses in the internal control system. Many developing countries ... -
An Analysis of Working Capital Management Practices in Uganda: A Case Study of Selected Supermarkets in Kampala
(Makerere University, 2019-11-07)Optimal management of working capital is an important financial decision and contributes positively to the value creation of business. Every business needs investment to procure fixed assets, which remain in use for a ... -
Assessment of the Factors Affecting the Uptake of the Life Insurance Policy in Uganda: A Case Study of SANLAM Insurance Ltd, Uganda.
(Makerere University, 2019-11-08)Life insurance is contract in which one party (the insurer), in consideration of a specified amount (premium), either in lump sum or in form of any other periodical payments, in return agrees to pay to another party (the ... -
Costs-Benefit Analysis of Digital Banking for Commercial Banks in Uganda: A Case Study of Stanbic Bank Uganda Limited
(Makerere University, 2019-11-06)The study sought to perform a cost-benefit analysis of digital banking for commercial banks in Uganda, taking Stanbic Bank Uganda Limited as a case study. The study was conducted with three objectives including; to establish ... -
Analysis of the Causes of Financial Distress in Private Unlisted Firms in Uganda
(Makerere University, 2019-10)The impact of private firms to economic growth and development of any country cannot be taken for granted propelling economies to devise policies that enhance the sector’s growth. However, the failure rate of private ... -
Evaluation of the Internal Audit Function’s Effectiveness and Reliability in Large Organisations: A Case Study of Galaxy International School Uganda
(Makerere University, 2019-10-31)This research paper discusses the concept of internal audit, its effectiveness and reliability in the large organizations such as Galaxy International School of Uganda. It identifies conceptual and practical factors for ... -
The Effectiveness of Tax Revenue Collection for Public Sector Services in Nakawa Division, Kampala District
(Makerere University, 2017-10)The main purpose of the study is to evaluate the effectiveness of the tax revenue collection in Nakawa division. This study was guided by the following specific objectives; To evaluate the effectiveness of tax education ... -
Evaluation of the Effectiveness of Customer Retention Strategies at STABEX International Limited
(Makerere University, 2019-10-25)Customer retention is the maintenance of continuous trading relationships with customers over the long term. Fuel business in Uganda operate in a competition and thus the customers have options. It is notable that a lot ... -
Evaluating the Effectiveness of Promotional Strategies at Tropical Bank
(Makerere University, 2019-10-29)Promotional strategies are the means of attracting new and retaining existing customers. Organizations use various promotional strategies from time to time to grab greater market share which in turn leads to profit which ... -
An Investigation into Factors Influencing Customer Adoption of Internet Banking in Uganda: A Case Study of the Banking Sector in Kampala District
(Makerere University, 2019-10-31)The purpose of this study was to investigate the factors influencing customer adoption of Internet Banking in the banking sector in Kampala District-Uganda with the specific aims of determining the factors that influence ... -
Assessment of Local Revenue collection practices at Kampala Capital City Authority
(Makerere University, 2019-10)The study assessed revenue collection practices at KCCA, and in doing so, it sought to establish the forms of local revenue, strategies used to collect local revenue, challenges associated with local revenue collection and ... -
Technology Based-Service Quality and Customer Satisfaction in the Banking Sector in Uganda: A Case of Pride Microfinance Limited (MDI)
(Makerere University, 2019-09-25)The rise of digital channels is transforming the way in which banking services are provided. Globally, banks are exploring the use of self-service technologies to support customers in conducting banking activities without ... -
An Evaluation of Loan Appraisal Techniques Adopted by Commercial Banks in Uganda: Case-study of Centenary Bank
(Makerere University, 2019-10)The purpose of the research was to make an evaluation of loans appraisal techniques adopted by Commercial Banks in Uganda. A case study was carried out at Centenary Bank in Uganda. For any financial institution, the biggest ... -
Tax Compliance in Small and Medium Enterprises (SMEs) in Uganda: A case study of Kikuubo Traders in Kampala Central Business District
(Makerere University, 2019-10-21)Tax is an important stream of revenue for government’s development projects. It is the only sure way how stable revenue for national development can be amassed by a country like Uganda However, tax compliance especially ... -
Customer Value Management in MTN Uganda
(Makerere University, 2019-10-21)The purpose of the study was to examine customer value management in MTN Uganda with the determinants of customer value, levels of customer satisfaction and the challenges faced in the customer value management process. ...
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