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dc.contributor.authorMaiga, Gilbert
dc.contributor.authorAsianzu, Elizabeth
dc.date.accessioned2013-07-26T11:14:28Z
dc.date.available2013-07-26T11:14:28Z
dc.date.issued2012
dc.identifier.citationMaiga. G and Asianzu, E. (2012). Adoption of e-tax services in Uganda: the perspective of the technology acceptance model, J., Kizza, K. Lynch (Eds.), Strengthening the Role of ICT in Developmenten_US
dc.identifier.isbn978-9970-25-220-6
dc.identifier.urihttp://hdl.handle.net/10570/1995
dc.description.abstractThe diverse benefits of e-government services are linked to its adoption and usage. E-government adoption rates in economically transiting countries remain low and so its benefits are not fully realized. This is partly because-governments have focused largely on the technical supply-side factors with little emphasis on the demand or consumers’ perspective of e-government adoption. The result has been a gap between what is offered and what is consumed. This paper presents the results of a study that develops a model for e-tax service adoption as an attempt to bridge the gap for this segment of e-government. Requirements for the model elicited in a field study are used to extend the Technology Acceptance Model which emphasizes consumer-based factors for e-tax adoption. The extended model has dimensions of adoption benefits, trust, attitudes, education, compatibility, awareness, accessibility, training, user support and local language use. It is generic and reusable for other countries in similar context.en_US
dc.language.isoenen_US
dc.subjectE-governmenten_US
dc.subjectE-tax adoptionen_US
dc.subjectE-government adoption modelsen_US
dc.subjectConsumer-based factorsen_US
dc.subjectTechnology Acceptance Modelen_US
dc.subjectTransitioning countryen_US
dc.subjectDeveloping countryen_US
dc.titleAdoption of e-tax services in Uganda: the perspective of the technology acceptance modelen_US
dc.typeBook chapteren_US


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