Browsing School of Business (SB) Collections by Author "Openy, Jeremiah"
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Customer/passenger’s perception of service quality in public transport system in Uganda: Case study of Gaagaa Bus Company
Openy, Jeremiah (Makerere University, 2017-11)The purpose of the study was to evaluate customer’s perception of service quality in public transport system in Uganda, using Gaagaa Bus Company as a case study. The study was guided by the following objectives; Identifying ...