Employee perceptions of human resource management information systems and the effectiveness of payroll administration in Uganda’s public service

Abstract

The study examined the effectiveness of payroll administration in Uganda’s public service and how this is influenced by employee perceptions of Human Resource Management Information Systems (HRMIS) and attitude as a mediator. The study adopts the Technology Acceptance Model which intended to explain and predict the acceptability of technology (Davis, 2021). To achieve these objectives, the study employed a cross-sectional and correlational survey research design with a quantitative approach that entailed the collection of numerical data from 100 payroll administrators, selected from a sample of 132 respondents. Data were analysed using Hayes process and the statistical package for social sciences (SSPS), Version 23. The study revealed that employee perceived ease of use (B = 0.360, p =0.00), employee perceived ease of usefulness (B = 0.360, p =0.00) and employee attitude (B = 0.543, p = 0.000) were significant predicators of effectiveness of payroll administration in public service. As a result, the study recommends implementing comprehensive training programs specifically tailored to the needs and skill levels of HRMIS users to enhance employee perceived ease of use. This will make it easier for users to learn and navigate the HRMIS, reducing any perceived difficulty. Additionally, in terms of employee perceived usefulness, the study suggests that management in public service ensure that the HRMIS seamlessly integrates with the daily workflows of HR professionals. It should simplify tasks, streamline processes, and provide real-time data to support decision-making. By aligning the system with daily tasks, it will increase its perceived usefulness among employees and become an integral part of their work process. Lastly, regarding employee attitude, the study recommends that management establishes a system that provides regular feedback and recognition of employees’ accomplishments, as well as encourages teamwork and collaboration among workers. This will contribute to improving their attitudes towards payroll administration. The findings of this study will be valuable to public service organizations in formulating policies to guide the use of HRMIS.