Motivation, loan recovery, client assessment and loan performance: a case of FINCA Uganda Limited

Abstract

The purpose of this study was to examine motivation, loan recovery, client assessment and loan performance at FINCA Uganda limited. A cross-sectional descriptive study design was used with a population of 60 respondents from which a sample of 39 respondents was drawn. Self-administered questionnaires were used to collect the responses, data processing and analysis was done using the relevant statistical computer software packages. The results indicated that there was a positive relationship between the level of motivation, loan recovery and loan performance however there was a negative relationship between client assessment, and loan performance. This study highlighted the implications of the findings, on the efforts to improve loan performance to be undertaken by management of FINCA Uganda.