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ItemThe uptake of the of the small business recovery fund in Mukono District(Makerere University, 2025)This study aimed to investigate the uptake of the Small Business Recovery Fund (SBRF) in Mukono District. The study had three main objectives: first, to identify the factors that contributed to the uptake of the SBRF; second, to identify the challenges faced by small businesses regarding the SBRF; and third, to recommend strategies to increase the uptake of the fund. The study adopted a quantitative research design and employed a cross-sectional approach. This design allowed for the systematic investigation of phenomena through gathering quantifiable data and conducting statistical and mathematical analyses. The unit of analysis comprised 317 small and medium enterprise (SME) owners in Mukono District. Out of the 317 questionnaires distributed, 200 were completed and returned, resulting in a response rate of 63.1%. The respondents were selected using a combination of convenience and simple random sampling techniques to ensure representativeness and accessibility. Data was collected using structured questionnaires designed to capture relevant information required to address the study objectives effectively. This study identified key factors that influenced the uptake of the Small Business Recovery Fund (SBRF) in Mukono District. Findings showed that a manageable loan application process and affordable interest rates significantly improved fund accessibility. High awareness of eligibility criteria and the removal of collateral requirements further motivated participation among small businesses. However, several obstacles persisted, including complicated application procedures, ongoing collateral demands, insufficient financial literacy, economic instability, and geographic limitations that restricted access and lowered fund utilization. Additional challenges included delays in loan processing and mistrust of financial institutions, both of which negatively affected borrower confidence. To address these challenges, respondents suggested various strategies to increase uptake: streamlining application processes, reducing interest rates, and enhancing financial literacy training were commonly recommended. Introducing government-backed loan guarantees and expanding the network of participating financial institutions were also considered vital for improving access. Furthermore, raising awareness through campaigns, offering flexible repayment options, and digitalizing application procedures were emphasized to promote transparency and convenience. The study concluded that implementing a multifaceted approach that combines procedural simplification, financial support, and capacity building is essential for boosting uptake and ensuring the sustainability of small businesses benefiting from the SBRF.
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ItemAnalyzing cash flow management among Small and Medium Enterprises (SMEs) in Kampala.(Makerere University, 2025)This study examined cash flow management practices among Small and Medium Enterprises (SMEs) in Kampala. The objectives were to assess current cash flow management practices, identify challenges faced by SMEs in managing cash flow, and propose strategies to improve these practices. A descriptive research design with a quantitative approach was adopted to gather data on a broad range of variables in a single instance. The target population comprised 250 registered SMEs operating within Kampala, spanning various sectors including retail. Using Krejcie and Morgan’s sample size determination table, 152 SMEs were selected, and data were collected through self-administered questionnaires from managerial-level employees, resulting in a response rate of 70%. The demographic analysis revealed that 54.4% of respondents were male, 38.4% held a bachelor’s degree, and the largest departmental representation (29.6%) was from finance. Most respondents had 1 to 3 years of experience in SME or cash flow management, and micro-enterprises with 1 to 5 employees constituted the majority. Findings indicated that a majority of SMEs lacked structured cash flow management practices such as regular forecasting, daily tracking, and reinvestment of profits, which limited their financial stability and growth. Key challenges included delayed customer payments, high operational costs, limited access to affordable credit, poor financial literacy, and blurred lines between personal and business finances. Although some SMEs were aware of improvement strategies like digital financial tools and emergency reserves, adoption was low due to limited skills and resources. The study recommended enhancing financial literacy, improving access to financial tools, and implementing supportive government policies. Future research should explore the role of FinTech in cash flow management, conduct longitudinal studies on sustainability, and compare urban and rural SME challenges.
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ItemThe effect of digitisation on the performance of SACCOs in Uganda(Makerere University, 2025)This study examined the effects of digitization on Savings and Credit Cooperative Organizations (SACCOs) in Uganda, focusing on financial inclusion, operational efficiency, and the challenges faced during the adoption of digital technologies. Digitization has emerged as a critical force in the financial services industry, with SACCOs adopting mobile money platforms, digital lending systems, and automated record-keeping to expand their reach and improve service delivery. Using secondary data, this study analyzed the impact of digital innovations on SACCO performance, especially in rural regions. The study employed a descriptive approach, which is perfect for examining pre-existing data, to find patterns and connections in the provided data. Through the use of secondary sources, the study aims to gather and assess data from a number of studies, articles, and publications on SACCOs in Uganda. The study is aimed at understanding the effect of digitization on the performance of SACCOs in Uganda. The findings revealed that SACCOs leveraging mobile money and digital platforms have significantly improved financial inclusion, with a 25% increase in rural membership between 2016 and 2020. Additionally, digitization has enhanced operational efficiency, reducing loan processing times by up to 60% and cutting administrative costs by 30% due to automation. SACCOs that adopted digital record-keeping also reported an 18% increase in data accuracy and transparency. The study concludes with recommendations for SACCOs, policymakers, and stakeholders to address these challenges. These include increased investment in digital infrastructure, government support for rural connectivity, partnerships with Fintech companies to lower costs, and comprehensive digital literacy programs. By addressing these issues, SACCOs in Uganda can fully harness the potential of digitization, contributing to greater financial inclusion and economic development.
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ItemLeadership styles, job satisfaction and intention to stay among secondary school teachers: A case of Mityana district(Makerere University, 2025-09)The study examined the effect of leadership styles, job satisfaction and intention to stay among secondary school teachers Mityana district. It further examined the mediating role (influence) of job satisfaction in the relationship between the two mentioned variables. The study was premised on four objectives that focused on; the effect of leadership styles on intention to stay, the effect of job satisfaction on intention to stay, evaluating the effect of leadership styles on job satisfaction and investigation of job satisfaction influence on the relationship between leadership styles and intention to stay among secondary school teachers Mityana district. To achieve these objectives, the study employed a correlational research design. With a quantitative approach a survey questionnaire was administered from 218 respondents, from a sample of 242 teachers and administrators. Data was analysed using the Statistical Package for Social Science (SSPS Version 27). The study revealed that transactional leadership (B = 0.135, p =0.046), and job satisfaction (B = 0.293, p = 0.000) were significant predicators of intention to stay while transformational leadership (B = 0.044, p =0.485) was found to be non significant. Furthermore, the study revealed Job satisfaction fully mediates (B = .0.050, CI [0.009, 0.104]), and also fully mediates (B =.069, CI [0.100, 0.139) the relationship between transformational and transactional leadership styles and intention to stay respectively. Therefore, the study recommends several strategies to enhance teacher intention to stay in secondary schools. It suggests implementing competitive compensation and benefits like salary scales and rewards (transactional) comparable to other professions. Regular training programs and workshops aimed at inspiring and motivating staff (transformational) should be put in place, this would help in mindset change among teachers to backup the national teachers policy which focuses on streamlining the profession. Support and principal’s openness to feedback and concerns, plus regular flexible scheduling would increase job satisfaction and maintain a stable teaching workforce.
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ItemAssessment of performance of Real Estate Development in Kampala District : a case of Knight Frank(Makerere University, 2024)This study assessed the performance of real estate development in the Kampala District, focusing on Knight Frank as the primary case study. The research addressed the challenges impacting Knight Frank’s operations, including high vacancy rates in office spaces, limited data management capabilities, and internal difficulties such as low employee retention and technological constraints. The purpose was to evaluate the factors influencing real estate development and identify strategies to enhance operational effectiveness and sustainability. Specifically, the study aimed to explore the internal and external challenges affecting the organization, alongside examining strategies and policies to improve real estate performance. Using a descriptive research design and quantitative methods, data was collected through questionnaires administered to 81 Knight Frank employees across various departments and 200 clients residing in properties managed by the firm. Stratified random sampling was employed, with a calculated sample size of 165 participants ensuring comprehensive representation. The data was statistically analysed using software such as SPSS, yielding insights into factors shaping the real estate market. The findings indicated that economic variables, regulatory frameworks, and stakeholder relationships were instrumental in influencing real estate performance. However, challenges such as bureaucratic delays, financial constraints, and fluctuating market conditions significantly impeded development efforts. The study concluded that Knight Frank could enhance performance through targeted strategies, including adopting sustainable practices, investing in technology for improved project management, and fostering stronger collaboration with stakeholders. Recommendations were made for improved stakeholder communication, expedited government processes, and digital advancements. Further research areas included the impact of emerging technologies on real estate development and the long-term effects of sustainability practices on the sector. This research contributes to an understanding of the performance dynamics in Kampala’s real estate industry, offering actionable insights for Knight Frank and broader market stakeholders.