Tele-Queue management system for healthcare using machine learning-enhanced triage and reinforcement learning
Tele-Queue management system for healthcare using machine learning-enhanced triage and reinforcement learning
Date
2025
Authors
Sserumaga, Emmanuel
Journal Title
Journal ISSN
Volume Title
Publisher
Makerere University
Abstract
Design a machine learning-driven Tele-Queue Management System (TeleQMS) to automate triage, prioritize patients based on symptom criticality and arrival time, and optimize waiting times and resource allocation in government healthcare facilities in Kampala, Uganda.
Description
A report submitted to the School of Graduate Studies for the study leading to fulfillment of the requirements for the award of Master of Science in Data Communication and Software Engineering of Makerere University.
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Citation
Sserumaga, E. (2025). Tele-Queue management system for healthcare using machine learning-enhanced triage and reinforcement learning (Unpublished master’s dissertation). Makerere University, Kampala, Uganda.