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Assessment of the Effectiveness of Mobile Banking Adoption within Commercial Banks in Uganda: A Case Study of Bank of Africa
(Makerere University, 2019-11-21)
Mobile banking involves extension of banking services using handheld devices such as mobile phones and others. It is a relatively new technology which is being adopted at an increasingly high rate. With the advancement of ...
Analysis of customer loyalty among local commercial banks in Uganda: A case of Finance Trust Bank
(Makerere University, 2017-08)
The study was carried out to analyze customer loyalty among local commercial banks in Uganda, a case of finance trust bank. The objectives of the study were; to find out the customer loyalty strategies currently implemented ...