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Examination of digital adoption by customers in Uganda commercial banks: a case study of Absa Bank, Kampala
(Makerere University, 2021-09)
The study examined the digital adoption by customers in Absa Bank. The study was guided by three research objectives; to establish the level of digital banking services adopted by customers in Absa; to analyze factors ...
Assessing customer willingness to use agent banking in Uganda: A Case study of commercial banks in Kampala District
(Makerere University, 2022-12)
The study assessed customer willingness to use agent banking in Uganda using commercial
banks in Kampala as the case study. The study was guided by three objectives: to determine
the level of customer awareness about ...