| dc.description.abstract | The study examined the use of cloud computing in information storage and sharing in financial institutions through third party service provider under Pegasus Technologies Limited Uganda. The specific objectives of the study were; to: Identify which clients’ information is stored and shared through cloud computing by Pegasus Technologies Limited in Uganda, Established the cloud computing techniques used by Pegasus technologies Limited to store and share clients’ information, Identified the challenges associated with information storage and sharing using cloud computing by Pegasus Technologies Limited and Suggested measures for minimizing the risks associated with using cloud computing in information storage and sharing in the financial sector in Uganda. This was a qualitative study which employed in-depth face to face interview, observation and document review methods. 47 respondents participated in the study. The study identified the technical issues and challenges blended in cloud computing security and privacy issues that may lead to bankruptcy which affects human wellbeing since financial institutions holds sensitive client’s data, and at the end, suggested appropriate measures to minimize on the challenges. This study established that Attribute-Based Encryption (ABE) was the most commonly used cloud computing technique for information storage and sharing in Pegasus Technologies Limited. Participants noted that although several cloud computing techniques have been invented on the market, ABE has shown higher importance in improving financial institutions’ data protection. It has an accessibility controller technique with practical features that gives authority to issue keys in information access. The techniques used are, however, associated with challenges arising from technical issues, which makes it hard for Pegasus Technologies’ staff and clients to eliminate since the technical issues are beyond them, which are general in particular emanated from entire cloud computing technologies in the world. In order to minimize on technical issues affecting the use of cloud computing in information storage and sharing in financial institutions in Uganda, through third party service provider, this study recommends the following measures; the Ministry of Communication and Information Technology and the National Information Technology Association (NITA) should identify a practical and feasible solution to information theft by recommending effective techniques for sensitive institutions such as banks, also, it should provide a national awareness program for government organizations and play the role of technical advisor to other organizations, Cloud computing services providers should focus on investigating appropriate models, studying the different problems faced by financial institutions, and design strategies for the extensive adoption of cloud computing by financial institutions. They should better understand the essential factors affecting the organization's use of cloud computing and related technologies, the service providers of cloud computing technologies should have better interaction with the financial institutions experiencing these novelties to deliver a healthy environment for the use of cloud computing and to reduce uncertainties surrounding the use of cloud computing in these government agencies, Service providers should take necessary actions to mitigate the uncertainties associated with using cloud computing. The location of the data storage is one of the uncertainties around their techniques. Factors such as internet connectivity, cost, security, trust, integration, backup, provider dependability, employee knowledge, customer awareness, and transportability are significant concerns when planning to use cloud computing in banks. The service provider should be capable of delivering secure and reliable environments in the most accessible, economical, and convincing way. This leads to a supportive environment for the business, financial institutions should use cloud computing techniques to monitor the banking system to avoid loss of information that may cost them a lot. This will reduce client complaints of information loss and raise un-privacy issues of the banks. | en_US |
