Browsing by Author "Bwanika, Abdullah"
-
The impact of customer care services on the retention of customers at Nansubuga General Hardware
Bwanika, Abdullah (Makerere University, 2019-10-31)The purpose of the research was to find out the impact of customer care services on the retention of customers at Nansubuga General Hardware. The objectives of the study were, to find out: (1) the effectiveness of customer ...