Browsing by Subject "Qaulity of service"

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Determinants of service quality for external quality assurance agencies in higher education: A case study of the Commission for University Education, Kenya

Mutinda, Joyce Babbie Mwikali (Makerere University, 2014)

This study sought to identify the determinants of service quality for external quality assurance agencies (EQAAs) in higher education through a case study of Commission for University Education (CUE), an EQAA in Kenya. It ...