Institutional factors influencing students’ discipline in universities in Uganda: a case study of Makerere University and Kampala International University

Abstract

This study investigated how institutional factors influence students' discipline in universities in Uganda, with a focus on Makerere University and Kampala International University. Guided by the philosophies of pragmatism and constructivism, this qualitative research adopted a duo case study design to explore how rules and regulations, management practices, and service provision influence students’ discipline. The study's central research questions were: 1. How do rules and regulations influence students' discipline? 2. How do management practices influence students' discipline? and 3. How does service provision influence students' discipline? Data were collected through focus group discussions, interviews, and documentary reviews, involving diverse groups of participants, including students, administrators, lecturers, and policemen. Thematic analysis was employed to analyze the data, revealing key themes related to the influence of institutional factors on student discipline. Findings indicated that clear, consistently enforced rules and regulations, effective management practices and comprehensive service-provision, play a significant role in shaping students' discipline. This study concludes that institutional factors are crucial in promoting responsible behavior, compliance with regulations, honesty, and determination among students. The insights gained underscore the importance of a holistic approach in managing and supporting students to enhance discipline in university settings. The study recommends that university council and management should develop and implement comprehensive enforcement strategies: University management should also devise comprehensive student orientation programs and develop robust frameworks for delivering high quality students services that exceed, or at least meet, students’ expectations.