Assessing the performance of out-sourced consultancy in the design of government building projects: a case of ministry of works and transport, Uganda

Abstract

This study assessed the performance of outsourced consultancy in the Design of Government Building Projects while using the Ministry of Works and Transport Uganda as a case study. The study was anchored on three objectives which included; evaluating the effectiveness of the current approaches used in outsourced consultancy in the design of government building projects in the MoWT, Uganda, the factors that affect the use of outsourced consultancy in the design of government building projects in the MoWT, Uganda and develop possible solutions that can improve the performance of outsourced consultancy in the design of government building projects in the MoWT, Uganda. The study used a cross-sectional survey design and a mixed- method approach considering both quantitative and qualitative data. The study considered a sample size of 75 people and data was collected using a questionnaire and interview guide. They revealed that there were various project delivery and management approaches, such as integrated project delivery, building information modeling, and Public-Private Partnerships, have positively influenced collaboration, communication, and project efficiency in government building projects. There were several critical challenges affecting the use of outsourced consultancy in the design of government building projects, including corruption, favoritism, political influence, and complexities in government procurement processes. These issues were compounded by the lack of technical capacity among some consultants, inadequate knowledge of government regulations, and limited funding for procurement processes. It was also revealed that there was a critical need for adopting various strategic measures to enhance the effectiveness and efficiency of outsourced consultancy in government building projects. These measures include leveraging technology to improve design quality and reduce costs, conducting thorough and transparent procurement processes to select the most qualified firms, and fostering trust between government agencies and consultants. Additionally, investing in training and development programs to build local consultancy capacity, implementing rigorous quality assurance procedures, and establishing clear communication channels, roles, responsibilities, and performance measures are essential steps to ensure successful project execution.