Now showing items 1-2 of 2
An adoption framework for electronic customer relationship management in developing countries: Case of Ugandan SMEs
(Makerere University, 2013-07)
eCRM is an important strategy for Small and Medium Enterprises (SMEs) to survive in today’s very competitive markets. eCRM enables SMEs to Venture into new markets both nationally and internationally. However, despite these ...
A model of information system success factors in Small and Medium Enterprises: Case study of Health Information Systems
(Makerere University, 2013-09)
Small and Medium Enterprises (SMEs) have an important role to play in Uganda’s socio-economic development. Information systems help to support and leverage the operations of SMEs. IS success in Small and Medium Enterprises ...