Browsing Makerere University Business School (MUBS) Collection by Title "Organizational culture, employee commitment, service quality and customer retention in Med-Net, Uganda"
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Organizational culture, employee commitment, service quality and customer retention in Med-Net, Uganda
(Makerere University, 2012-11)The main purpose of the study was to examine the relationship between Organizational Culture, Employee Commitment, Service Quality and Customer Retention at MED-Net. It was prompted by the fact that there was a significant ...